No additional details are available for this product. We are about 10 weeks from the first call to the Lowe's warranty call center, Hold times each time have been 45-65 minutes. A disgraceful useless policy. Horrible scam. Lowe's is an U.S.-based hardware and home-improvement company with over 2,300 stores worldwide. Extended warranty is a sham. However, they offer technician-certified installations for their appliances, and their protection plan offers various premium benefits, such as a 30% payback reward benefit in case you end up not using your plan for repair issues, and a 50% reimbursement on preventative maintenance items, such as water and air filters. I will NEVER again purchase a worthless service. Partners may influence their position on our website, including the order in which they appear on the page. microwave parts steel lowes Waited 1.5 hours on hold only to be told they could not locate my info as their system is being updated. Could not understand what he was saying, no help at all. Lowe's also offers a replacement plan, but is only eligible for products that retail for less than $300, after all discounts have been applied. Hours on hold, service company rude. Our content is free because we may earn a commission when you click or make a purchase using our site. I have a 3 year protection plan. Parts are ordered. We never left our home. However, the part had not arrived they could not tell us when or if they would receive it. Once you do speak to a person, they routinely either hang up on you or somehow lose the call.

Unfortunately, the plan's terms and conditions mention that they do not cover accidental damage or abuse, routine maintenance and consumables, and cosmetic damage, unless specified. Lowe's offers appliance repair services through the manufacturer's warranty and through their appliance protection plan. Since I have called 7 times I am very used to dealing with kind, informative, and responsive team members. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. ; No features are available for this product. Cum adispicing solaris emit fhqwhgads compy. For California Residents: Called the number for their Assurant Customer Care - they can not find our contract or any information - they tell us they will get back with us in 48 hours. I waited 1 1/2 hours to speak to someone for a foreign call center. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. I have a problem with my refrigerator under extended warranty and cannot wait to begin the process all over again. Its about 14 months old. Now I can't even get anyone on the phone. I know that SAMSUNG DRYER not heating. MSRP applies to the continental 48 United States and does not include such items as delivery, installation, installation accessories (i.e.

Lowe's Pro Supply products are also available at Lowe's stores and online, An exclusive way to add more buying convenience to your account, in-store or online at Lowes. STAY AWAY FROM LOWES AND BUY FROM BEST BUYS WITH GEEK SQUAD WARRANTY.

Lowes says they will do a buy out. 3 appts to have my dishwasher fixed and no one ever shows up. This is how we maintain our free service for consumers. As it's common with long-standing companies, Lowe's has a low score on review sites like Trustpilot.

We had to file a second claim for this and set-up service. Actual retail prices may vary by dealer. I called them, spoke to a manager who rescheduled 2 WEEKS out. Sat there and waited all day. We're sorry, your search returned no results. This electrical component is a manufacturer-authorized service part to be used in refrigerator models with a flammable refrigerant, such as R600a. Our Comments Policy|How to Write an Effective Comment. 15 months later icemaker quits. I filed a claim and they sent , so far two companies to fix . {{vm.session.shipTo.lastName}} {{vm.session.shipTo.firstName}}. Never had a problem with them in many years with multiple products. File for extended warranty repair. Called for service under warranty.

We have had to call 7 times for our fridge to be fixed and get the repair done through out Lowe's protection plan in the last 4 years without an out of pocket expense. Parts do not come in. Call again. Another place does not fix my appliance. This time they find the contract and say they will get back to us in 48 hours - they do not. I have been fighting for three months, trying to get my refrigerator fixed. People at the store can not help. Our online tools are here 24 hours a day to help you arrange the service you need. They schedule it for weeks out, only for one thing or another to happen, causing the appointment to be cancelled. After each call of the last three calls we were told we would receive an e-mail in 2-5 business days as they were placing our inquiry in "escalation" status. BUYER BEWARE!! Purchased refrigerator/freezer with icemaker. 4-YS001-20. Do not buy from Lowes or use ACT Appliance for repairs. With 72 years under its belt, Lowe's has provided an array of home improvement products through the years, including major and minor home appliances, hardware, electrical, plumbing, paint and building supplies. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. Bold faced lie. To make this comment as helpful as possible for our community, please provide at least 2 sentences. We called the appliance repair service that Lowe's sent to our house to see if they had heard anything and found out they had ordered a transmission for our washing machine. When they say they will call you back, they never do. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. from Lowes . "Show Less" : "View More"}}, {{vm.attributeValueForSection(section, product)}}. They asked me to email them a picture of my receipt and I wait. View Proposition 65 Warning. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Technician never showed up. bvseo-msg: SubjectId cannot be null or empty. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. Horrible!!!! We're sorry, there were no products found. In the meantime, a board goes out on the machine and it will not even turn on. Getting a service call is difficult. Many or all of the companies featured here provide compensation to us. No manuals are available for this product. What a waste of money for the protection plannever, ever again. Free unless the repair is not covered by the manufacturer's warranty or Lowe's Protection Plan, Whirlpool, Samsung, LG, Frigidaire, Bosch, GE, Electrolux, KitchenAid, Maytag, Fisher & Paykel, Haier, AGA Marvel.

They LIED to me and said we were not home. Lorem ipsum dolor sit amet adpispicing amit sed urgungus ganlor wreo fioe slein. "No results found for" : "results for" }}, / {{product.unitOfMeasureDescription || product.unitOfMeasureDisplay}}, {{product.unitOfMeasureDescription || product.unitOfMeasureDisplay}}, Orders: 866-630-6747 | Web Support: 888-204-1160 | Bilingual: 888-281-0255. This place sucks. Metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, Early Warning Signs Your Home Appliances are About to Fail, Appliances: When to Repair and When to Replace, Appliance Care 101: Types of Appliance Warranties, Appliance Replacement if Unable to Repair, Broad range of home servicesandhome improvement projects, Network of experienced, licensed and insured,contractors, 2,200 storesin the U.S., Canada, and Mexico, Installs and services all brands and equipment models. Lowe's is not BBB accredited, but it has an A+ on their website. You must visit the product detail page to select paint values before adding to a wishlist. We know we can only be successful if we take your trust in us seriously! End of information. I would not recommend Lowe's protection plan service any longer or Lowes appliance without a protection plan.

{{vm.products.pagination.totalItemCount}}, {{ vm.noResults ? Lowe's does not offer home improvement or home maintenance features unless covered by their appliance protection plan. No accessories are available for this product.

Founded in 1946, Lowe's has grown to be the second largest home improvement retailer in the world and in the United States, offering products and services for residential and commercial customers, and for DIY enthusiasts. They do not get back with us. Its been the worst hassle. To that end, you should know that many advertisers pay us a fee if you purchase products after clicking links or calling phone numbers on our website. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. My Microwave has been broke now for a month. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. The protection plan promises basic benefits, such as functional part and labor coverage, normal wear and tear repair, and reinstallation coverage, among others. Lowes says they will send out technician. Monday-Saturday: 8:00 a.m.-10:00 p.m. Sunday: 8:00 a.m.-9:00 p.m. 1000 Lowe's Boulevard, Mooresville, NC, 28117, Leave a comment for Lowe's Appliance Repair. Consult your local authorized GE Appliance dealer for its prices. 2022 Lowe's. We know we can only be successful if we take your trust in us seriously! We even purchased a 5 year plan. My husband and I have been an avid purchaser of major appliances from lowe's mostly because of the protection plans they have and the service we received in the past for repair services. PLEASE do not purchase appliances with protection plans from Lowes. This is unacceptable for a broken 7 month old refrigerator.

The companies lowes contracts with are awful. Here at ConsumersAdvocate we recommend customers to read the terms and conditions thoroughly to inform themselves on Lowe's protection plan features and restrictions. For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. Appointment is cancelled. still not working. LOWE'S, the Gable Mansard Design and Lowe's Pro Supply are trademarks or registered trademarks of LF, LLC. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. I purchased an extended warrantee Warning: Risk of Fire or Explosion {{vm.showExpandedSearchData ? Lowes OTR (Microwave)ExteriorPOP Piece - 4-YS001-20, Lowes OTR (Microwave)ExteriorPOP Piece - Appointmwas was set for 4 days out. Every call begins with a one to three hour wait time, before even reaching a person. If the problem is covered by either of these, the appliance will be repaired by a certified technician at no cost. If you choose to click on the links on our site, we may receive compensation. Was on hold for 57 minutes. However, if it is not covered, repairs may be offered by the technician at the customer's expense. WARNING: Cancer and Reproductive Harm range cords), or removal of old appliances.

Ugh!!!! Were happy to help answer your questions. www.P65Warnings.ca.gov. This excludes major appliances and water heaters. However, Lowes has changed companies who they have the protection plan service. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity.

The company only offers repairs and services to store-bought appliances, but with over 10 brands supported and an ample list of premium protection plan benefits, customers can confide in Lowe's ability to offer the services they need.

For example, one place they tried to send does not service my area. Lowes does not mention a satisfaction guarantee on their repair services, but it typically offers a 30 day return policy on appliance purchases, and free functioning parts and labor coverage on appliances as long as the problem is covered by the manufacturer's warranty or their protection program. My rating is a big fat zero! Your account is currently suspended, please call our credit toll-free number at 281-564-9700 for assistance. lowes solution is to Reschedulewith the same providers that didnt show up the first time! Unable to receive repair service by calling the extended warranty phone number was told wait two days and get back to the because system is being updated. Lowe's Pro Supply products are also available at Lowe's stores and online. It was a no show!!!! You must visit the product detail page to select paint values before adding to the cart. The following companies are our partners in Appliance Repair: Repower.

Incredibly frustrating. Still trying to get this fixed. They promised they would send a third company July 5th at 8 am to fix it.

Using an unauthorized service part in a unit that uses a flammable refrigerant could lead to a risk of fire or explosion in your refrigerator. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. To find out more about how we make money and our editorial process, click here. Ultimately the choice is yours.