International Association of Better Business Bureaus. The system was installed 6/25/16. He refused. Address:4940 Bayline Dr North Ft Myers, FL 33917, 2021 Crystal Clear Water | All Right Reserved. January 2020 I was looking for a contractor to replace a sulfur filter tank for our house water system. Crystal Clear SUD has an open Meter Technician position. Again, the one year of monthly maintenance is included in the purchase price. This website uses cookies to improve your experience while you navigate through the website. Not only will you taste the difference in your food and
[3] Growing to over 2,500 franchise stores and expanding to reach other markets in Indonesia and Malaysia. The aquifer levels are declining and Crystal Clear Special Utility District (CCSUD) has been notified by the Edwards Aquifer Authority (EAA) that it is a must to immediately reduce its pumpage from the aquifer by at least 35% or face fines or other sanctions.While CCSUD produces water from a number of sources, the EAA water is a major supply source. Crystal Clear Bottled Water is a bulk water seller and private label bottler that has been bottling and delivering water to businesses and homes throughout Iowa since 1975. As a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. He showed me the clean cut, also took me over to my pressure switch which was left exposed. After the tech arrived at the property they found that not only was the well pump bad, but the functionality for the system was non-operational and causing hard and discoloration of the water entering the home (the water was not hard as there was no testing done and water was not consistently discolored until they messed with it). We'll assume you're ok with this, but you can opt-out if you wish. After the tech arrived at the property they found that not only was the well pump bad, but the functionality for the system was non-operational and causing hard and discoloration of the water entering the home. This is a dishonest company. He could not understand why they took pump. We have made attempts to reach out to **** (customer) in regards to the situation she is referring to. They never reset the programming and I went 3 months without proper water. Richmond, VA 23231. And it still come around. [4], In September 2012, Solerex Water Technologies tied up with Sierra Leone company Peninsular Innovative Group to launch a Crystal Clear Water location in Freetown. Please use the direct link below to view information on our TWDB funded projects. (The consumer indicated he/she DID NOT accept the response from the business.) On one of our recorded lines we explain to customer we would refund the $250 because she felt it was unfair so we offered to refund the 250 , She also mentioned that she doesn't think the pump went bad, That it was the check valve the whole time. Included in the system we offer a year free of maintenance and warranty. https://crystalclearsud.org/state-revolving-fund-project-public-awareness-notification.
We use Sulfur filters to oxidize and capture the elements that cause the nasty smell. Upon arrival the technician read the service ticket wrong and charged the card on file for cleanings that the system required, totaling $372.75.
We already have this customer scheduled for 7/9 for the issue of smell in their water. The system was installed on 4/22/2021. You may have noticed, in and around your area, that CCSUD has projects on-going in our Certificate of Convenience and Necessity (CCN). I told her originally that I would send out for permitting and it would be 4-6 weeks for a new well drill as there are hundreds of wells going dry in Cape Coral. In Stage 3, CCSUD must achieve an overall 35% reduction in total water usage in order to achieve this reduction.Stage 3 water rationing will go into effect immediately and shall remain in effect until further notice or until:1. the EAA changes its drought restrictions, or2. bottles, 1, 3 or 5 gallon Keep the The money she wants refunded was so the original call out to her home where we had to pull her pump out of the well. One of our managers spoke to the customer after the repairs had been made due to her being mad, and offered the customer different options to help the customer out and make sure the customer was satisfied and happy with results, but all offers were declined. Fill out the form below to get started, For RainSoft Water & Air Treatment Products, Expertly Installed & Backed by a Lifetime Warranty, For Industry-Leading Products & Expert Installation, Reasons to Choose Crystal Clear Water Treatment, Have Questions About Our Products? We also offer water conditioners and drinking water systems that can improve the quality of your tap water in a number of ways. However, maintenance became an issue right away. Necessary cookies are absolutely essential for the website to function properly.
One of our managers spoke to the customer after the repairs had been made due to her being mad (I believe "disappointed" was the word I used and finally got contact after multiple attempts to reach a manager), and offered the customer different options to help the customer out and make sure the customer was satisfied and happy with results, but all offers were declined (due to terrible customer service and consistently being told I was wrong, when the pump was not coming to pressure the entire time I had the new systemwhich was the same issue with the old pump/system). I believe there was also a phone call that I made to attempt to fix it. (The consumer indicated he/she DID NOT accept the response from the business.) Crystal Clear is a bottled purified water brand of Solerex Water Technologies Inc. established in the Philippines in 1990.
They showed up while I was gone (I told them what time I would be leaving) and over charged me by $200+ Since the second "Tech" came out my water feels worse (slimy), and smells worse. Drinking more I waited -no call. Downloading, republication, retransmission or reproduction of content on this website is strictly prohibited. Since 1990, we have used the latest Please contact the CCSUD office 830-372-1031 asap or return the portion of your billing statement that has the update form included with the current and correct information for contacts. Crystal Clear Special Utility Districts mission is to serve as a provider of clean, reliable potable water to itscustomers at the lowest possible cost while ensuring that it meets both the customers current and future water needs. Additionally, when you find my system please bring it back and refund the whole system and $250 as well) We tried resolving this when she called and per recorded phone calls gave her all the options she could ask for but this comes from where she thinks it's only the issue was the check valve and that is so far from the facts (so are a lot of your "facts"). View our privacy policy. In my attempt to remedy, management was largely unresponsive to my outreach, dismissive of my concerns, and incredibly rude when they finally called back. I set an appointment with them to have a "Tech" come out and diagnose the issue (reprogram the system). Click Here. The second Tech showed up when I specifically said I would be gone. The tech made multiple estimates for resolutions to fix the issue for the well as well as fixing the quality of the water entering the home. But my biggest complaint is a purchase of the carbon tank turns into a permanent lease. The 12 months are up next month. It makes us who we are. On June 3, 2021, Lyndsey and Brad W. arrived and changed the filter. To All Customers of Crystal Clear SUD;As you each know, Central Texas has had very little rain in recent months and things are extremely dry. he came to purchase those chemicals in our office on 2/7/20. Crystal Clear Waters convenient delivery schedules are designed to fit your unique needs. The pump would've had issues from the start if the check valve was the issue (and it did! Then our staff will work side-by-side with you to explore ways that you can fix your water. They said fill that once a month with their additive. Last call was left on 8/23/21 which was the THIRD TIME that I was told I owed a balance on the entire system when I paid in full on the first day) times after we received this complaint. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. First of all, Covid has nothing to do with it. This not only improves the taste of your tap water but also changes the way it interacts with surfaces and substances within your home. The ONLY reason I got my money back was because I called and complained about it, and they were forced to see that the deal we had, and the money they charged me were wrong, and way off! The RainSoft AirMaster Ultra uses ultraviolet light technology and an ozone lamp to eliminate a wide range of common airborne contaminants.
Hydrogen Sulfide (Sulfer) gas (H2S) can occur in wells anywhere and gives the water a characteristic rotten egg taste or odor. We understand your system as well as your specific family or business needs. San Marcos, TX 78666 After work was completed, the customer called back a month later stating the new pump was having an issue 1 month later but has been fine for the month. After the first year the customer has the option to continue the maintenance/ warranty at $79 a month. single serving bottles for on the go hydration. Promised to pull permit & call me-NOT A WORD since.
I will attached the invoice and warranty. Please note our night drop, online, and IVR features will continue to be accessible 24/7. I am completely without water as they know. Next, he will claim it was quarterly, or maybe biannually. Safety concerns for Staff and Customers will continue to be CCSUDs top priority. Service call to go out, When the tech arrived at the property they found the check valve on the well had gone bad and was causing issues with the new pump. Whether residential or commercial, we have the tools, training, and technology to tackle any issues our customers have. The months went on, my calls were not returned and no maintenance appointments were scheduled. water bottles delivered as often as you desire for free. The finance company is called Time Payment. No landscape watering between 10 a.m. and 8 p.m.2. Our high-tech water filtration systems can eliminate odors and bad tastes caused by chemicals or other impurities in your tap water. With a water softener, youll be able to enjoy softer hair and clothes and say goodbye to soap scum, spotty dishes, and scale buildup forever! The tech called me back from my house & my well collapsed. Crystal Clear Water can take a sample of your water and run it through a barrage of tests to determine whats going on.
If that was the case the new pump would not of ran for a month. I am still waiting for that call. The slimy water described, that is what soft water is, now that the softener is working properly. 1. The pump would've had issues from the start if the check valve was the issue. Equip your office breakroom with a hot and cold water dispenser to promote inter-office communication. Rent a water cooler for your home to keep your family and guests hydrated. Therefore, CCSUD must declare a Stage 3 Water Rationing Alert. Customers cannot decide to have it every other month, etc., for any reason whatsoever. Receive our News, Projects and ALERTS via Email: (Enter 10 Digit Cell Number xxx-xxx-xxxx). So I did some research and turns out hydrogen peroxide accomplishes the same thing. iran advanced saturday government aircraft russia central This system is amazing! Therefore, I am seeking a refund of 10 months of maintenance (@$79.00), which is their fee. We can update after our visit on 7/9. Your new water or air treatment system will be backed by RainSofts Limited Lifetime Warranty to give you the utmost peace of mind in your investment. Our water softener systems effectively reduce the unfavorable effects of hard water by addressing the problem at its source.
They could however for $100 send someone out to fix the problem (that they had created). Since then, we are paying a monthly charge to lease this carbon filter tank. Couldn't recommend more!, Northern Virginia/ Fredricksburg 230 Industrial Drive, Unit J Fredericksburg, VA 22408 1-800-533-6617, Richmond 2710 Charles City Rd. No invoice ever. If you have any questions or concerns, please contact the office at 830-372-1031.
That was the last time he came to the office. I don't think this is legal. This can also be accessed from the News & Notices drop down at the top of the page by then clicking on State Revolving Fund Project Public Awareness Notification. water is one of the simplest life changes you can make that has the The person (Melissa) who asked me to call and ask for her was away or in a meeting (so i was told), and would get back to me that day. No contact was made in July, my messages were not returned. The water has a heavy sulfer smell. The builder's water company wanted $900 for a new sulfur filter. Anyway you slice it, your water isnt the quality that you deserve. Just a few days later my pressure switch just happens to go out. After work was completed, the customer called back a month later stating the new pump was having an issue 1 month later but has been fine for the month (if you see my Google review, I reached out to you on MULTIPLE occasions about the pump as well as a multitude of other issues, some that still persist currently). Contact Us to Get In Touch, RCUV Ultraviolet Water Disinfection System. The system didn't work correctly because their Tech didn't reset it. Our whole-house water filtration systems do more than just soften your tap waterthey can eliminate unwanted contaminants such as iron and sulfur, and can also neutralize high levels of acidity in your water supply. [emailprotected] For more than 35 years, we have provided local homeowners with top-of-the-line water treatment systems from RainSoft, a worldwide leader in the industry. We made the repairs of the check valve, and new pump ran fine again. I explained I couldn't afford to pay for their mistake. It is clear they care nothing for the situation they have created. ComplaintsComplaints for Crystal Clear Water Purification, Inc.Water Purification EquipmentView Business profile. (You will be hearing from me tomorrow on 9/10) ****see attached texts for the two times that I texted the pump wasn't working correctly, making that comment above (that it was "working fine for a month" wrong). They finally called after he called them.
I will refund her the money, I reached out to this customer and left her a message. [5][6], "Crystal Clear joins fun run for breastfeeders", "Franchise Excellence Awards, Rewarding those who sell their products well", "Water is big business even during dry times", "SOLEREX-PENINSULAR VENTURES LAUNCHES CRYSTAL CLEAR WATER FACILITY IN SIERRA LEONE", "New water technology storms Sierra Leone", https://en.wikipedia.org/w/index.php?title=Crystal_Clear_(bottled_water_brand)&oldid=1066091818, Articles with dead external links from July 2020, Articles with permanently dead external links, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 16 January 2022, at 19:32. This is a scam. View Map, Committed to Providing Clean, Safe Water for All Our Residents, Office Phone: 830-372-1031 Business Fax: 830-372-0067, 2022 All rights reserved. MYTH: FDA standards allow contaminants in bottled water not allowed in tap water: MYTH: The FDA has no authority over bottled water made and sold within a single state (i.e., not in interstate commerce). BBB Business Profiles generally cover a three-year reporting period. Perhaps you are renting or are a seasonal resident of the area. I was stunned that he did not want to understand that I was extremely concerned about the system breaking down and my water quality. with our larger 3 and 5 gallon sizes for cooking and entertaining. They have chosen to ignore me and leave me with a broken system. However, that is not true. Hard water can wreck havoc on your health and home. No contact was made by Crystal Clear Water for the month of May. Have a Question? I am having our accounting department issue her a refund, even though I don't believe we did anything wrong. We had purchase their unit on August 21 2019 for 3400,00 We had nothing but problems from then on. For a premium water softener, drinking water purifier, whole-house water filtration system, or a combination of these outstanding products, homeowners in Fredericksburg, Richmond, and Fairfax County, Virginia, can turn to Crystal Clear Water Treatment. They charged me $280 diagnostic I get that I am from HVAC & AUTO DEALERSHIP background, I agreed to pay it thinking surely there would be some follow up & action taken. If interested please go to Employment Opportunities and complete and email an application.
[3] Growing to over 2,500 franchise stores and expanding to reach other markets in Indonesia and Malaysia. The aquifer levels are declining and Crystal Clear Special Utility District (CCSUD) has been notified by the Edwards Aquifer Authority (EAA) that it is a must to immediately reduce its pumpage from the aquifer by at least 35% or face fines or other sanctions.While CCSUD produces water from a number of sources, the EAA water is a major supply source. Crystal Clear Bottled Water is a bulk water seller and private label bottler that has been bottling and delivering water to businesses and homes throughout Iowa since 1975. As a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. He showed me the clean cut, also took me over to my pressure switch which was left exposed. After the tech arrived at the property they found that not only was the well pump bad, but the functionality for the system was non-operational and causing hard and discoloration of the water entering the home (the water was not hard as there was no testing done and water was not consistently discolored until they messed with it). We'll assume you're ok with this, but you can opt-out if you wish. After the tech arrived at the property they found that not only was the well pump bad, but the functionality for the system was non-operational and causing hard and discoloration of the water entering the home. This is a dishonest company. He could not understand why they took pump. We have made attempts to reach out to **** (customer) in regards to the situation she is referring to. They never reset the programming and I went 3 months without proper water. Richmond, VA 23231. And it still come around. [4], In September 2012, Solerex Water Technologies tied up with Sierra Leone company Peninsular Innovative Group to launch a Crystal Clear Water location in Freetown. Please use the direct link below to view information on our TWDB funded projects. (The consumer indicated he/she DID NOT accept the response from the business.) On one of our recorded lines we explain to customer we would refund the $250 because she felt it was unfair so we offered to refund the 250 , She also mentioned that she doesn't think the pump went bad, That it was the check valve the whole time. Included in the system we offer a year free of maintenance and warranty. https://crystalclearsud.org/state-revolving-fund-project-public-awareness-notification.
We use Sulfur filters to oxidize and capture the elements that cause the nasty smell. Upon arrival the technician read the service ticket wrong and charged the card on file for cleanings that the system required, totaling $372.75.
We already have this customer scheduled for 7/9 for the issue of smell in their water. The system was installed on 4/22/2021. You may have noticed, in and around your area, that CCSUD has projects on-going in our Certificate of Convenience and Necessity (CCN). I told her originally that I would send out for permitting and it would be 4-6 weeks for a new well drill as there are hundreds of wells going dry in Cape Coral. In Stage 3, CCSUD must achieve an overall 35% reduction in total water usage in order to achieve this reduction.Stage 3 water rationing will go into effect immediately and shall remain in effect until further notice or until:1. the EAA changes its drought restrictions, or2. bottles, 1, 3 or 5 gallon Keep the The money she wants refunded was so the original call out to her home where we had to pull her pump out of the well. One of our managers spoke to the customer after the repairs had been made due to her being mad, and offered the customer different options to help the customer out and make sure the customer was satisfied and happy with results, but all offers were declined. Fill out the form below to get started, For RainSoft Water & Air Treatment Products, Expertly Installed & Backed by a Lifetime Warranty, For Industry-Leading Products & Expert Installation, Reasons to Choose Crystal Clear Water Treatment, Have Questions About Our Products? We also offer water conditioners and drinking water systems that can improve the quality of your tap water in a number of ways. However, maintenance became an issue right away. Necessary cookies are absolutely essential for the website to function properly.



I will attached the invoice and warranty. Please note our night drop, online, and IVR features will continue to be accessible 24/7. I am completely without water as they know. Next, he will claim it was quarterly, or maybe biannually. Safety concerns for Staff and Customers will continue to be CCSUDs top priority. Service call to go out, When the tech arrived at the property they found the check valve on the well had gone bad and was causing issues with the new pump. Whether residential or commercial, we have the tools, training, and technology to tackle any issues our customers have. The months went on, my calls were not returned and no maintenance appointments were scheduled. water bottles delivered as often as you desire for free. The finance company is called Time Payment. No landscape watering between 10 a.m. and 8 p.m.2. Our high-tech water filtration systems can eliminate odors and bad tastes caused by chemicals or other impurities in your tap water. With a water softener, youll be able to enjoy softer hair and clothes and say goodbye to soap scum, spotty dishes, and scale buildup forever! The tech called me back from my house & my well collapsed. Crystal Clear Water can take a sample of your water and run it through a barrage of tests to determine whats going on.
If that was the case the new pump would not of ran for a month. I am still waiting for that call. The slimy water described, that is what soft water is, now that the softener is working properly. 1. The pump would've had issues from the start if the check valve was the issue. Equip your office breakroom with a hot and cold water dispenser to promote inter-office communication. Rent a water cooler for your home to keep your family and guests hydrated. Therefore, CCSUD must declare a Stage 3 Water Rationing Alert. Customers cannot decide to have it every other month, etc., for any reason whatsoever. Receive our News, Projects and ALERTS via Email: (Enter 10 Digit Cell Number xxx-xxx-xxxx). So I did some research and turns out hydrogen peroxide accomplishes the same thing. iran advanced saturday government aircraft russia central This system is amazing! Therefore, I am seeking a refund of 10 months of maintenance (@$79.00), which is their fee. We can update after our visit on 7/9. Your new water or air treatment system will be backed by RainSofts Limited Lifetime Warranty to give you the utmost peace of mind in your investment. Our water softener systems effectively reduce the unfavorable effects of hard water by addressing the problem at its source.
They could however for $100 send someone out to fix the problem (that they had created). Since then, we are paying a monthly charge to lease this carbon filter tank. Couldn't recommend more!, Northern Virginia/ Fredricksburg 230 Industrial Drive, Unit J Fredericksburg, VA 22408 1-800-533-6617, Richmond 2710 Charles City Rd. No invoice ever. If you have any questions or concerns, please contact the office at 830-372-1031.
That was the last time he came to the office. I don't think this is legal. This can also be accessed from the News & Notices drop down at the top of the page by then clicking on State Revolving Fund Project Public Awareness Notification. water is one of the simplest life changes you can make that has the The person (Melissa) who asked me to call and ask for her was away or in a meeting (so i was told), and would get back to me that day. No contact was made in July, my messages were not returned. The water has a heavy sulfer smell. The builder's water company wanted $900 for a new sulfur filter. Anyway you slice it, your water isnt the quality that you deserve. Just a few days later my pressure switch just happens to go out. After work was completed, the customer called back a month later stating the new pump was having an issue 1 month later but has been fine for the month (if you see my Google review, I reached out to you on MULTIPLE occasions about the pump as well as a multitude of other issues, some that still persist currently). Contact Us to Get In Touch, RCUV Ultraviolet Water Disinfection System. The system didn't work correctly because their Tech didn't reset it. Our whole-house water filtration systems do more than just soften your tap waterthey can eliminate unwanted contaminants such as iron and sulfur, and can also neutralize high levels of acidity in your water supply. [emailprotected] For more than 35 years, we have provided local homeowners with top-of-the-line water treatment systems from RainSoft, a worldwide leader in the industry. We made the repairs of the check valve, and new pump ran fine again. I explained I couldn't afford to pay for their mistake. It is clear they care nothing for the situation they have created. ComplaintsComplaints for Crystal Clear Water Purification, Inc.Water Purification EquipmentView Business profile. (You will be hearing from me tomorrow on 9/10) ****see attached texts for the two times that I texted the pump wasn't working correctly, making that comment above (that it was "working fine for a month" wrong). They finally called after he called them.
I will refund her the money, I reached out to this customer and left her a message. [5][6], "Crystal Clear joins fun run for breastfeeders", "Franchise Excellence Awards, Rewarding those who sell their products well", "Water is big business even during dry times", "SOLEREX-PENINSULAR VENTURES LAUNCHES CRYSTAL CLEAR WATER FACILITY IN SIERRA LEONE", "New water technology storms Sierra Leone", https://en.wikipedia.org/w/index.php?title=Crystal_Clear_(bottled_water_brand)&oldid=1066091818, Articles with dead external links from July 2020, Articles with permanently dead external links, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 16 January 2022, at 19:32. This is a scam. View Map, Committed to Providing Clean, Safe Water for All Our Residents, Office Phone: 830-372-1031 Business Fax: 830-372-0067, 2022 All rights reserved. MYTH: FDA standards allow contaminants in bottled water not allowed in tap water: MYTH: The FDA has no authority over bottled water made and sold within a single state (i.e., not in interstate commerce). BBB Business Profiles generally cover a three-year reporting period. Perhaps you are renting or are a seasonal resident of the area. I was stunned that he did not want to understand that I was extremely concerned about the system breaking down and my water quality. with our larger 3 and 5 gallon sizes for cooking and entertaining. They have chosen to ignore me and leave me with a broken system. However, that is not true. Hard water can wreck havoc on your health and home. No contact was made by Crystal Clear Water for the month of May. Have a Question? I am having our accounting department issue her a refund, even though I don't believe we did anything wrong. We had purchase their unit on August 21 2019 for 3400,00 We had nothing but problems from then on. For a premium water softener, drinking water purifier, whole-house water filtration system, or a combination of these outstanding products, homeowners in Fredericksburg, Richmond, and Fairfax County, Virginia, can turn to Crystal Clear Water Treatment. They charged me $280 diagnostic I get that I am from HVAC & AUTO DEALERSHIP background, I agreed to pay it thinking surely there would be some follow up & action taken. If interested please go to Employment Opportunities and complete and email an application.
