Answers multiple telephone lines; takes calls, screens and relays messages and/or. This requirement is subject to legally required accommodations. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possible and were proud to back each other every step of the way. We back our colleagues with the support they need to thrive, professionally and personally.
US Job Seekers/Employees - Click here to view the EEO is the Law poster and supplement and thePay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/postersto access the three posters..
And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. For example, if you find out that a customer travels frequently and theres a certain American Express card that offers much better travel benefits, you could tell them about all the additional benefits and bonus points they could receive and encourage them to sign up. Efferent Media, Five Points Cafe, Reservoir Films, USXpress INC, Sears Portrait Studio, Joann Fabric Birch Communications, Emporia Holiday INN, IHOP.
If they sign up, youll be rewarded for hitting certain performance marks and sales goals.
If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible* colleagues, a booster shot, in order to work in or visit any of our offices. Having a bachelors degree is definitely an added bonus, but its not required.
If you decide that a part-time role is more fitting, youll be required to have a weekly schedule of 20 hours. Since youre working from home, youre given a lot of responsibility to make sure you clock in and start working on time.
Home - Side Hustles - How to Get an American Express Work-From-Home Job in Customer Care, Our website is supported by our users. Salary Range:$20.00 to $21.69Hourly We wish you the best of luck in nailing your interview process and becoming part of the AMEX team. Direct contact with agents and clients through written and verbal communication. As long as you know your way around a computer, you should be fine in this department. Maybe you had a discrepancy with your monthly bill or perhaps you needed to report a lost debit card both of these instances require talking to another person on the phone to quickly solve your problems. Meaningful, rewarding work performed with integrity. This could be addressing customer issues regarding an account, upgrading a customer to a new credit card, or finding solutions to customer problems. Current American Express employees are not eligible to move from an onsite position to a Home Based position at this time, Workplace Flexibility: Full time. Additional Compensation: position is eligible for a bonus, amount is based on company and individual performance Our mission is to give our Card Members and Merchants a level of service that goes above and beyond their expectations every day. Your email address will not be published. Assisted in promotion, organization, and marketing of artist's 2012-2013 USA and Canada tour in 12 cities. centurion amex
Depending on how much youre willing to work, there are both full-time and part-time positions. So if youre ready to take on a challenge and make an impact you owe it to yourself to launch or grow your career at American Express. You can unsubscribe from job alert emails any time. You will be required to locate a provider who meets our connectivity requirements and arrange connections.
We support you professionally and personally, and we have your back to help you thrive. titulaire espace americanexpress American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. Created and managed all social media accounts for David Bisbal Fan Club in USA. On top of the hourly pay, youll also have access to cash bonuses, performance incentives, and great benefits. Have you ever had an issue with your bank account or credit card provider and needed to talk to a customer service representative?
Resolve product or service inquiries by asking probing questions, determining the cause of the issue; selecting and articulating the best solution to drive brand advocacy. Depending on which role you apply for, youll also have to reside in certain states. Handled business transactions in connection with activation of new customer accounts including payments, plan changes and creation of technical and billing cases. Your main goal will be to handle any problems that may arise. This is not only good for American Express but also for you as youll be compensated with additional sales incentives. Communicated with customers using multiple web-based tools. Credit card companies specifically American Express hire hundreds of virtual customer care representatives to handle their customer service. He has been a rideshare driver since early 2012, having completed hundreds of trips for companies including Uber, Lyft, and Postmates. Plans include prescription drug and behavioral health coverage as, The CFO oversees the accounting operations of the company. Brett Helling is the founder of Gigworker.com. American Express is one of the most respected (employer) brands around the world. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Heres just some of what youll do in this role: American Express will cover the connection cost and monthly fees for dedicated telephone and Internet service from an American Express approved provider in your area. We noticed that your web browser is outdated! Information for freelance consultants and gig workers. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. For example, if a customer calls Customer Care to complain about an extra service fee, it will be your job to pull the customers information and begin to resolve the problem. Unique and Interesting ways to make money in the gig economy. Given the importance placed upon delivering extraordinary customer care at American Express, we see it as essential to attract and develop talented people by: Help propel your team and its business partners to success. So what qualifications do you need to land one of these positions? Created and maintained Fan Club database. How to enter into the gig economy as a freelancer. On top of these basic requirements, there are a handful of professional skills youll need to secure a position. Phone modem preferred (vs. a wall jack), where available, A secure home office free from background noise or other distractions, High Speed Internet: Dedicated line DSL or Cable (no wireless or satellite ISPs allowed), Residence in one of 49 states where we currently hire (excluding Alaska), Flexibility to work in a 24/7 environment (may include night and weekend shifts), High school diploma or equivalent required; bachelor's degree preferred; education benefits available, This is a virtual, work from home position. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possible and were proud to back each other every step of the way.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. advice on your job search. american express work from home companies, Alorica Work from Home | Remote Customer Service, Jobs at Spotify Remote | Easy Jobs for 2022, Walmart Jobs Hiring Near Me for Marketing Manager | Apply Now, Geico Remote Jobs | Geico Work from Home Remote Jobs, Remote Jobs Hiring | Administrative Support Specialist, Deliver extraordinary service on inbound calls in a fast-paced structured customer care environment by following our Customer First philosophy, Consult with card members to understand their needs and tailor unique solutions for each customer reinforcing the benefits of card membership providing relevant product offers that deepen customer engagement and result in measurable value for our card members, Continuously improve on key selling skills including building rapport understanding customer needs handling objections and closing sales, Proven success in a customer service and consultative sales environment (two years+) with a passion for building customer loyalty through exceptional listening consultative relationship building resourcefulness and strong written and verbal communication, Integrity to manage sensitive card member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices, Passion for consultative sales recommending products or solutions tailored to each customer. moneyland swisscard
The more you sell, the more youll be compensated with additional incentives. Beyond the worker requirements, there are also some technical requirements youll need to properly set up your workspace and work at home. zakendoen succesvol
Benefits: https://www.americanexpress.com/colleaguebenefits. Other positions like the part-time role dont allow applications from Alaska, California, or Hawaii. As a Customer Care Professional, youll be responsible for taking phone calls from customers throughout your shift. Made financial decisions to protect/collect revenues and adjust customer accounts. Use these resumes as templates to get help creating the best CUSTOMER CARE PROFESSIONAL resume. Coordinate with insurance underwriters, agents, clients and other insurance companies to evaluate clients' application for insurance, coverage, renewals and claims; Recalculating customer costs when policy changes lead to changes in prices. Not only is this a great opportunity to get your foot in the door at one of the most recognizable companies on the planet, but you could also use this gig to build your resume and qualify for a whole range of other career opportunities.
This is one of the hundreds of CUSTOMER CARE PROFESSIONAL resumes available on our site for free.
Not only should you be resilient to the number of calls that come in, but also to the nature of each call. Your email address will not be published. Youll also need to be familiar with Windows applications. But what is this new sharing economy and how does it work? Some people may be quiet, some may be talkative, some may be happy, and some may be mad. expands union appleinsider cls United Healthcare, Teleperformance Brownsville, Ri American Express Card Company, Virgin Islands Lott Western Michigan University, Alpha Phi Fraternity. An overview of lifestyle, care-related gigs. The hourly wage for Customer Care Professionalsis around $17. Shift flexibility requirements, American Express offers a fantastic and diverse working environment. klm amex If selected for this role, you may be eligible for a $2,000 sign on bonus, less applicable deductions*, Where developing relationships is the key to our success. Gigworker.com is your one-stop-shop for the gig economy. Browse American Express Reviews by Job Title . Sign-on bonuses up to $20,000 are available based on specialty and experience. Sales will be a critical aspect of your job and one of your main performance indicators.
Offered alternative solutions where appropriate with the objective of retaining customer's business.