All items are 100% insured, but you have to stay within the guidelines. From cars to diamonds to iPhones, we have it all. 
Thank you for your review. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. *Wonders how much you got paid, for writing this negative review? 
So, how can PoliceAuctions. Please review your support responses if you have questions.
If you are unhappy with your purchase, you may return it for a full refund. I spent 200 but was charged 500 and had to cancel my card. We have a 100% satisfaction guarantee return policy, so please contact us if you wish to return the items you are unsatisfied with. They said it was a $1,500 watch. I don't think anyone, on the Site, ever buys anything outright, thoughThey'd be meshuggah, if they did! I too have bid on this site about 20 times, was not the high bidder on any of them, but was offered a second chance but at a subtantially higher rate because they miraculiously found another item exactly them same as the one I bid on. BBB Business Profiles are provided solely to assist you in exercising your own best judgment.
You were told this in response to your support requests prior to your review. You may return the items for a full refund if unsatisfied. Submit a complaint and get your issue resolved. We work closely with our payment processor partners to filter out payments likely to be problematic to reduce instances of credit card fraud. Please be careful when shipping your items to supply the correct address. I also took 6 jeweries to IW Marks Jewelers and to a gemplogist to appraise. This is stated in every item description. My Jeweller says it's worth between $1500.00 to $1650.00! We do try to go above and beyond terms when we can. I make a complain to the LA BBB and Federal Trade Commission at www.ftc.gov. If you need assistance, please contact us through support on the site, we'll be happy to help you. If you ever need help with anything, please don't hesitate to contact support on the site. This comment was posted by a verified customer. I've been extremely satisfied with everything I've won, so far, and it's all worth hundreds, if not thousands, of dollars more, than what I bid on them. Now I am out $200. Had high hopes for this company, but it seems like it is run very poorly. My Jeweller says it's worth between $1500.00 to $1650.00! The following sentence could easily have been shorter. It's unusual that the post office would deliver to a non-existent address and typically the item would be returned to usw. Put it back on the auction block folks. I purchased emeralds, Rubies and Sapphires from policeauctions.com. Winning Bid: $51.00 plus shipping. Thank you. As noted in the shipping section of the item description, you should have received your items within 15 days of purchase. PoliceAuctions.com - selling fake diamond, PoliceAuctions.com - not a police auction and questionable practices, PoliceAuctions.com - very disappointed with this site, PoliceAuctions.com - website promotes double payment and has no real products of values, PoliceAuctions.com - all the items that have slached prices ars right out lies, PoliceAuctions.com - fraudulent practices. They are thieves. And each item was beautiful. That is noted in our terms of service. P.s. I won't pay for an Appraisal (costs too much) .
After winning a bid, I go to pay, put in my credit card information and my account gets canceled. Return Merchandise Authorization (RMA) number is required for all returns, so call to make arrangements before sending items back. Wow! If you don't receive them, you have 90 days to notify us as such. LOL! I am not convinced what you are saying about the "second chance offers"! @daviewavieI have won, at least, 8 Auctions, on Police Auctions, so far. It also states that second chance offers can be higher than the auction final bid on similar items. Thank you for your review. My best bid, was on a Tanzanite Ring, that I bid $39.00 on. I would not recommend purchasing anything from them!! I was lied to and ripped off! For those who require assistance, please use our support form on the site, our team replies within 8 hours 365 days a year. I ordered 4 items - did not receive ANY of them:( I wouldn't even give them 1 stara bunch of thieves!!! Thank you. Thank you for your review. That shouldnt be there in the first place. I have to say in spite of all the negative reviews that I am a very satisfied customer. I'm not a jeweler or anyone who claims to know anything about the fair costs of jewelry. com be a Scam? I paid $58.00 with shipping and handling. Telephone contact gets a machine and never a person after multiple calls. New tires auctions period. Occasionally mistakes are made, as in any business. BBB Business Profiles are subject to change at any time. 12 out of 16 are falsely advertise. The auction people have the right to cancel you and they dont need a reason. If I DID overpay on the actual values, I have no complaints because I was well satisfied with my purchase. It easy as that, sure they sell multiple items, but just take your time on winning the bid, it's practically a real auction but online.. i Bought diamond earrings i payed $221, same ones also went for 236, 226, and 181. If there is ever a problem with our site, users can call toll-free for support. You have an extra space after the ). It's APPRAISED, not APPRAISE3. I'd say that was a SCORE! Also, our auction notices and disclosures page explains fully what will happen should something go wrong with your purchase, everything from lost packages to wrong items etc. No punctuation, at all. Quite often a jeweler will eyball a stone and claim it is quartz or glass but that is not a professional evaluation, that's just an off-the-cuff opinion, which is unprofessional and inaccuarate. Maybe I'm just lucky 6 times in a row, but I'll try again. Let's address the concerns raised. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Made in China". They should look for a new payment processor partners to filter payments likely to be problematic because the one they are going through just filtered out a high credit worthy customer that all other online retailers have had no problem with and **** seems to be very happy with. I've completed two auctions, a .06 ctw diamond ring 'valued' at 800, for 27, and men's stud diamond 1/3 ctw valued at 2100 I won for 34. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Thanks again. You know a complaint is off base when they claim that everything is wrong, color, sizes, weights, etc. If you check the site, there are no strike-through prices listed for Curren Watches, so you are mistaken about that. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved.
PoliceAuctions.com is not a scam read the terms as I did. anyone, in Corbin, Kentucky. Now for a Negative Review: I do not like the 2nd chance Bid, especially when it is priced at what the original buyer did not pay. I hope the items I bought are true to your standards. It takes 7 days for insurance claims to process and refund. I didn't get the best offer but i think i did well for my personal beleaf, just bid at your own risk read the terms before bidding and call there support team for any questions. Am I correct? It was actually RainingStars who was threatening @porkchop267. I was wondering why you are so invested in this scam site that you would threaten people who have been ripped off by them. Its because not cause. I will give you good feed back if I have taken all the pieces of Jewellery that I've won, to my Jeweller's to see if what I'd won, was worth more than what I bid. I've won bids for 4 rings, 1 bracelet, and a necklace. The rings were nice, but of course not worth the ***** to ***** listed. I have lost thousands of dollars to this scam company. Thank you. Guess what, the Direct Buy Price was 900% above actual market values, the colors, sizes, and weights are less than they (PoliceAuctions.com) stated in their advertisement. I looked them up before bidding and saw that they were worth 200 dollars each except for one with white gold band that was so thin it'll bend in no time.They all said size 7 and I'd planned on having them sized to fit different fingers.However,they were all 5 3/4 and only fit my ring finger.The birthstone ring with 3 settings was large as pictured.But don't expect too much when buying diamonds because they're very small.Overall,I got a good deal on the price and the rings are all pretty so I'll wear them.However,I won't be bidding on this site again since the rings weren't as described. Bid on items which you think are appropriate to your beleaf. Please don't use it as such, this is stated in the item description. I ordered 4 rings that were delivered in 3 business days. My husband went on line and the watch sells brand new on line for $14.99. I have taken all the pieces of Jewellery that I've won, to my Jeweller's to see if what I'd won, was worth more than what I bid. WOW where did you go to school? So, unless you clicked on the "Upgrade" link (which does cost money, to use), there is no reason for them to ask for your Credit/Debit Card number. When you click Sign Up, you're agreeing that you've accepted the, Use of PropertyRoom.com website and its affiliates constitutes acceptance of the, Exonumia, Tokens, Medals & Other Collectibles, 925 Sterling Silver 0.50ctw Diamonique Diamond Necklace 14k White Gold Ovr, 925 Sterling Silver & 14k White Gold 3.50 ctw Diamonique Diamond Earrings, .925 Sterling Silver & 14k White Gold 0.50ctw Diamonique Diamonds Necklace, .925 Sterling Silver, 0.75ctw Sapphire & (AAA gr-(1)ade) CZ's Ring size 7, Solid .925 Sterling Silver, 0.40ctw White Topaz Cross Necklace, 925 Sterling Silver & 14k White Gold 1.50 ctw Diamonique Diamond Dangle Earrings, .925 Sterling Silver & 14k White Gold 0.25ctw Diamonique Diamonds Necklace, .925 Sterling Silver, 0.40ct Diamonique Diamond Love Bracelet, .925 Sterling Silver & 14k White Gold 0.50 ctw Diamonique Diamond Dome Ring, 1.25 Ct Certified Diamond 14K Designer Gold Ring, .925 Sterling Silver & 14k White Gold 1.50ctw Diamonique Diamonds Necklace, .925 Sterling Silver & 14k White Gold 0.50 ctw Diamonique Diamond Ring, 925 Sterling Silver & 14k White Gold 0.75 ctw Diamonique Diamond Cross Ring, 2.18 Ct Certified Ruby & Diamond 14K Designer Gold Ring, .925 Sterling Silver Round Cut Black Spinel Stud Earrings, .925 Sterling Silver & White Gold Plated, 1.00ctw AAA gr-(1)ade CZ's Stud Earrings, .925 Sterling Silver & 14k White Gold 1.50 ctw Diamonique Diamond Stud Earrings Earrings, Diamond Replacement Stone - Genuine Single 2 Point Diamond, 925 Sterling Silver & 14k White Gold 1.00ctw Diamonique Diamond Necklace, .925 Sterling Silver & 14k White Gold 1.25ctw Diamonique Diamonds Necklace, .925 Sterling Silver & 14k White Gold 2.00 ctw Diamonique Diamond Wedding Anniversary Ring, .925 Amethyst, Citrine, Blue Topaz, Garnet, Peridot Sterling Silver Ring, 1.76 CTS Certified Diamonds & Brazilian Emeralds 14K White Gold Designer Earrings, 1.28 CTS TW Certified Diamonds & London Blue Diamonds 14K White Gold Designer Ring, 1.75 CTS Certified Diamonds & Brazilian Emeralds 14K White Gold Designer Ring, Law Enforcement & Municipal Agencies Auction Solutions, Proceeds that go back to communities across the US. I'd say that was a SCORE! I dont think so they were the EXACT item at much higher $$. That address is most likely picked out of the air to make a point. Yes, you are correct. Most Jewellers will give you a quote, right then and there, so you don't really need to pay for an appraisal, (which costs about $75.00, to have done). I bid on a star necklace and finally won, it is absolutely Gorgeous, I can't with wait to give it to my granddaughter . It's the price, that if you want to purchase the item outright, you'd have to pay for it. I just passed strict banking mortgage credit screens for a new house but "Police Auction.com" says I failed some fictitious security protocols that they don't publish for what they state are "obvious reasons" but there seems to be no good reason. Anyway, PoliceAuctions.com is NOT a Scam! This place is very dodgy. I do agree with your message, though. We also highly recommend sending items individually, insured, with signature required for proof of delivery as we are not responsible for lost or stolen items. I have been ripped off and I am crying as I write this. If you supply the wrong address and it is shipped and confirmed delivered to that address, it becomes the user's responsibility to recover the property. Thank you for your review. Reading the description is key to a positive bidding experience. Our item descriptions are accurate. Thank you for your feedback. You have some nerve attacking the comment made regarding poor spelling and punctuation. In our industry 1/4 size variation would be considered normal and it's unlikely that you would get 4 rings that deviated in size more than that. Most auctions start at $1! This is a response from the company. BBB Business Profiles generally cover a three-year reporting period. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I could get for it $20. " Jewelers love to slam the online competition because they are losing a lot of business to online sales. PoliceAuction.com is a total scam I brought several watches from them I had them appraise they were totally worthless do not by anything from them! Also, the only time I've ever been asked for my Credit/Debit Card number, is when I actually won a Bid, on an item that I was bidding on, and for no other reason. All our items shipped insured, but there is one situation that is not covered by insurance, and that is if you send the item to the wrong address. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I won an auction, and went to pay with my credit card and it was denied. Users are responsible for inputting the correct shipping address when they make payment, the site is not involved in that. So far, every single piece of Jewellery is real, and worth hundreds, if not thousands of dollars more than my winning Bids! As a matter of policy, BBB does not endorse any product, service or business. We do our best to help customers and insure deliveries of all shipments. We're always happy to help. Also, please note, the red-strike through prices are computer-generated asking prices, not values. Thank you for your thoughtful review. Customer ReviewsCustomer Reviews for PoliceAuctions.comOnline AuctionsView Business profile, Customer Reviews are not used in the calculation of BBB Rating. So buyer beware, this company seems very shady. I'm a single mother and I bought it for my daughters 21st and it's not worth anything. Thank you for your feedback and your thoughtful review. We reserve the right to restrict users from use of the site as we feel necessary, this is in the terms of service. Now as for the daily deals, I don't care for how it will not give an inch on a price, I mean I have offered a great price but it is to high and even when i go higher YOU folks don't give an inch Over all I very happy cause if I lose one bid It will show up again So folks READ before you buy and Know what you are getting into with any auction type deals, Folks will overpay for certain items, Research and know what you are willing to pay, don't go with the hype, You will not get rich. My best bid, was on a Tanzanite Ring, that I bid $39.00 on. Please note we don't list values for the items, the red strike-through is a computer-generated asking price, not a value. So far, every single piece of Jewellery is real, and worth hundreds, if not thousands of dollars more than my winning Bids! It is also jeweler, not jewellers. I noticed something kinda interesting on her post on July 18 2018. Please use the support form on the site to notify us of any issues. If you aren't sure that what you bid on is actually worth what you think it should be worth, then, by all means, take them to a Jewellers, and have them tell you what they think the piece of Jewellery is worth. If you do have an issue, please contact our friendly support team on the site, we'll be happy to help you. What a buzz kill these gangsters are running. Thank you. We have a friendly staff ready to help. Thank you. I recently purchased 16 items from PoliceAuctions.com. Your account failed certain security protocols that we don't publish for obvious reasons. These comments are so completely over the top, you wonder how PoliceAuctions.com manages to sell over 10, 000 items per month. THE ADDRESS DOES NOT EXIST. If you do return the rings, please note the size variation so we can look into that for you and verify that the rings are actually the wrong size. and when my items arrive and are what you say they are. PoliceAuctions.com is Scam don't buy. In regard to starting a sentence with the word Anyway is offensive in itself. This review was chosen algorithmically as the most valued customer feedback. Share your photos and videos with others to prove the truth of your words. I make a complain to the LA BBB. Thank you. I have been on this site for barley 3 months now and Just Wow in getting my merchandise very prompt. Thank you. I called my credit card company and they said my **** card was "current, open, active and had a Zero balance." We do not provide values on items. We do state in the item descriptions that the stones may be heat-treated or dyed because we have no reliable way to test for that, but please note, that is disclosed in the description prior to purchase. Post-covid, we do not provide phone support. for me! I have a high 700 credit score, so absolutely no reason for my card to be declined. Wow, what a coincidence! Do you work for them? When that happens we are happy to help you as well and stand behind you 100%. The customer in question got his refund, which got issued after the items were returned. Also, just to let you know that the Red Strike-Through price, you see, to the right of the Auction (at the top) is NOT what the item is worth. They claimed that the emeralds were from ******, I have close to **** ctw of dyed quartz. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I have purchased jewelry from policeauctions.com that is not what they claimed, every piece is low quality. We reviewed our records and noted that, even though it's outside of our policy, we put in the insurance claims anyway, so you will be fully refunded. It's unfortunate that in rare cases items can sometimes be lost in shipment or that there is local theft occurring once an item is delivered. I call the credit card to see if was blocked but wasnt.
I will continue to support PoliceAuctions.com, 'cause so far I've been extremely satisfied, with everything I've won! We verify the stones using a stone-tester that displays the material of the stone, which is an industry standard for testing stones. The postal service and *** do a fantastic job. We do everything we can to make your auction experience a happy one.
for me! We are very responsive and will be happy to help you. We do insure all items 100% but you have to put in your claim within 90 days of purchase because tracking codes expire after that point and it is impossible for us to investigate. I am standing with you. Yes even I almost bought Heat Treated Gems but like I said read the whole page folks. Thank you. Buy Direct Price does not claim to be a market value and should not be viewed as such. I ordered a Curren Watch for my husband. It's BUY not BY. We are happy to help you.
I have won, at least, 8 Auctions on PoliceAuctions.com so far. Please note that we do not list the source of the items, so we do not claim the stones are from Brazil or Africa, etc. This is a ripoff site posing as an auction when really it's a jewelry store selling thier items. My question to you is, where did you go to school? All the Items I've won are worth, anywhere from between 14 to 41 times what my winning Bid was! It's BOUGHT, not BROUGHT2. I'm pretty sure that all the negative complaints are from people who work in the Jewellery industry, or people Jewellers pay to write negative reviews. I can't speak to other people's experience only my own and I have been ripped off by them for 500 that I couldn't afford. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It seems they restrict customers in good credit standing who win bids well below market value, I'm speculating that this is done to place the item back up for bid in an attempt to get a higher winning $ bid. It is a big rip off. This will surely increase the credibility of your complaint. Lesson learned for me to get off this site for good after reading all the reviews, I should have read before getting interested, I bought a Ladies- Stainless Steel 18k Gold plated Quartz Watch. We list over 1000 government vehicle auctions, over 1, 000, 000 foreclosures, have many many categories other than jewelry. Where she is talking about RMA check the sentence I received each item in a very timely manner. BBB Business Profiles may not be reproduced for sales or promotional purposes. I order 2 rings that were send to wrong non-existent addresses and they say there is nothing they can do and that I have to go to the address and ask the residents if they received my package. EVERYONE needs to know what a rip off the online seller is! With all due respect, we take internet security very seriously.
Each item I lost the bid on were miraculously similar items? I know, 'cause I've won several Bids on items, and I've taken all of them, to my Jeweller's to have them tell me what they are worth. PoliceAuctions.com stands by the customer 100% whenever there is a dispute in gemology, that is printed clearly in our terms. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The rubies and Sapphires they claimed were from Africa and countries, when test by a geologist turned out to be heat treated and dye infused quarts. It's NOT! We'll be happy to help you. FYI: You unfortunately blamed the wrong person. Thank you. Great job! I'm brand new too this site. If Amazon operated this way, they would never have become successful. They charged me more than the price . Wow we referring to yes I work for them .. we also highly recommend. I would say we highly recommend yadyadyada if I didn't work for the company ! Several misspelled words1. I requested 6 Returned Merchandise Authorization numbers, so far I did received none. Must be nice to have nothing else to do but look up someones address.
Surely it's worth those costs to receive, have inspected, and if necessary return the items easily. Your English, and grammar, is atrocious, to say the least. After Scrolling thru these comments, I guess a lot of UN Educated folks thought they were going to get ***** ** you bought gems and other Jewelry, YOU SHOULD read the fine print, or as the old saying goes ** it sounds to good to be true than it is NOT. We do our best to accurately describe the items. International Association of Better Business Bureaus. They say they reserve the right to restrict users from use of the site as they feel necessary. Now youve brought attention to it.