I never got a chance to even say anything. Has this happened to anyone else? Had I known a literal piece of GOLD were enclosed with my order I would have retained it and kept it in a sacred place.
CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. I sew about 500 costumes a season, and had picked it up when ordering fabric and etc. I need a copy of the original invoice sent with my product! I am so upset about an order that I placed on march 24 which was way before the stores closed down. Get started with free digital art from our Digital Design Library or join one of our many classes & events to master your skills. I only had to return one item in the past so I was not familiar with their policies. We asked to exchange it for another picture/design. The fact that I have to PAY for return shipping and cannot return to the store means I will NEVER order online again. We received a puzzle as a Christmas gift. I found out that the store in Holmdel had 3 yards and the store in Englishtown had 3 yards but instead of driving around so far I decided to order the fabric online for 6 yards. I think as long as the items have tags on them and are in sellable shape you should extend the 90 day return. 
Check purchases require a waiting period of 10 calendar days for a refund. He never got it. This was only 11 days after purchase. With the busy christmas season and on one of my vists, I purchased four rolls of ribbon to make seven bows for christmas wreaths. Complete Hobby Lobby customer service contact information. Who sends out a craft with 235 pics & only pictures for instructions. Some cashiers are very rude. In the Preferences window, select General. You've got this in the bag, Gather 'round our soul-warming collections, Dial up the charm with our jewelry making essentials, Uncached Time = Sat Jul 30 02:53:14 CDT 2022, Cached Time = Sat Jul 30 02:52:11 CDT 2022, Cached Time = Sat Jul 30 02:53:14 CDT 2022, Selection will refresh the page with new results, Cached Time = Sat Jul 30 02:52:20 CDT 2022. I am unsure what to think about this transaction.
I wish I can show you the snow didn't know nothing to give me problems about taking my item back because my son came in at 17 years old. Today I went in to try to exchange a lawn ornament. The paint not the best plus you still see the number after paintinglooks nothing like the picture on box.. I said no, my daughter purchased the items. Did not have the credit card for which the items were charged. On 12/15/18 we noticed the top section of the tree was burnt out. I've read many similar complaints and you've got to change your attitude if you want to stay in business! Instead they offered me 50% of the cost of the items. 
Cashier Angelique is the rudest person I have ever met she must not like her job at all. I took the pattern out and showed how there were duplicates and missing pieces. I think that's discrimination, I ordered the moterized robot, andI got A INVENT A STEAR SOLAR LAMP. here is hobby lobby's return policy Hobby Lobby welcomes returns accompanied by an original sales receipt and customer ID within 90 days of purchase. Polygroup was then able to process the warranty and is mailing me the necessary parts for free. Finally I got a message saying it was shipped then a day later a message saying my fabric wasn't available. When I went to look at the receipt to see if it would be worth it to return it, it only gave me the department the glass was from. NO sign up. I realize this is only 2 cents, however, if they do this on all returns, then this is adding to their bottom line. I bought fabric from the store in Howell but they did not have the total amount of fabric needed. I guess it's just in the areas that they're buying them because in our area I have never had a problem exchanging refunding or something quit the day after I bought it or the next day like a clock they were more than willing to help. This was useless as well as I had bought something else from the same department and I couldn't differentiate the two on the receipt. The day I put it in my landscape I went to cut the tag off and noticed it was attached by a twist tie. Not unprofessional and make them feel like a criminal. 
I am sure that I will not get my money back and I will be left with a machine that already after 18 days has problems that will require that I take it to a Brother authorized dealer to repair. I will not condone stealing. Hobby Lobby may refuse any return without a receipt. I will not visit this store again. I did so & have heard nothing back since. What a bummer. FREE SHIPPING* on orders of $50 or more. If I'd know when I initially iordered it I could have gone to get it from the stores. Going to take 7-10 days to get my money. They have to be strict on the 50% return without receipt because wayyy too many people would try to get over. NOT A CHRISTIAN ATTITUDE! cricut explore air colors fuchsia each where I went to go see if I could exchange it or get some sort of refund, but I was denied. I rarely need to return anything. That was very unprofessional for staff to treat me that way. she said, well i Can't return them because you used themshe called her manager, the manager came and said the same thing that she cannot return them since they're used. How long does it take to be issued a refund? But, when you purchase with pin debit, that is basically the same as cash. I was able to call Hobby Lobby corporate and provide them with the purchase date, amount, store, and last 4 of my card number and they emailed me a copy of the receipt. At that point, you have to contact someone in customer service and explain everything, AGAIN! Dug through threee waste baskets and two trash bags which had the remnants of mine and my son's Christmas crafting extravaganzas. According to their policy as long as you have the unopened product and original store receipt they will accept the return. Very bad experience, will stay away. Checking out always takes ages. I threw away that stupid piece of paper that came in the package with my items!!! I ordered a 3 tiered shelf online feeling safe because I knew the company and knew that I could return it to the store if something was wrong and lo and behold I can only get store credit if I take it to the store. This seems ludicrous to me.
She acted like I was bugging her and to top it off I called her out on being rude and she started arguing with me who does that? Emailed, no response. On top of this, Hobby Lobby makes you feel like a criminal by sceutinizing everything and having to have a manager present. And tossed some items around saying "We don't even selll this anymore ". I ordered some items online and my packages arrived separately, even though the invoice in the box said it was all together. I bought it two weeks ago, had both receipts, the handwritten one that shows the yardage, plus the cash register receipt. What added to my already frustration (due to her attitude) was that 3 of my receipts were purchased on the same day but she only took one back. compatible htv Purchased a Cricut Air 2 from Hobby Lobby. Made a special trip to HL just to return two strands of battery-operated Christmas lights that did not work. You have lost my business and will share my experience will fellow Christians. Does not know the meaning of customer service. I will get my craft products from Michael's and Amazon! Plus, free online classes and free SVG downloads from our Digital Design Library, as always! Ends at midnight PST 07/31/22. Please turn it on so that you can experience the full capabilities of this site. It is next to impossible to return anything to HOBBYLOBBY. must say I am disappointed. Absolutely love Hobby Lobby Sunday Services fast and friendly and they were very helpful while I was looking for sewing stuff for my kid for school, 207-A S Kingshighway, Cape Girardeau MO 63703, Trees n Trends - Cape Girardeau - 201 S Broadview St, Cape Girardeau, Ashley - 3049 William St #300, Cape Girardeau, Patrick Furniture & Mattress - 1140 N Kingshighway St, Cape Girardeau. EXCEPT yesterday. I returned the item and got the refund on the card. Drove 20+ miles to our nearest store and low and below.. no return. Hobby lobby has the worst return policy. Not as expensive as Copic markers but not cheap either. I don't get the point of offering a 90 day return policy if you will not honor it. I called customer service to let them know that the products I bought was defective and how rudely I was talked to by TWO managers as well as some kid behind the counter. Well, wow that was an almost $250 training mistake for ME! Hobby lobby wouldn't take it back because it smelled like smoke. I recently was ambitious and decided to do a large craft day and purchased over 50 wreathes. After her rude attitude she took back 2 receipts wuth a total of 4 items equallying $12.04. some comments are of negative experiences, but what I dislike is why people are bringing religion into it. I can't get anyone to call me; left two cell numbers for a call back after being on hold left an email request and since Store is closed I have a broken item sent to me from your online orders! Amazon will take their products back with no question asked. When I tried to use the first one, it stated funds depleted. I left a message with customer service at their Headquarters. I found the "pink receipt." Are we even in America anymore? It has been a week & I still have not received my refund or a response to my inquiry. Is this a Christian organization or not? 255 characters remaining, 25 characters maximum I was worried after reading all these comments. Know errors are made, Whatever you do, do not buy a Cricut machine at Hobby Lobby. When I went to take it out and touched it again the glitter did the same thing. Michaels and the Michaels logo and other trademarks and logos used on this site are owned or licensed by Michaels Stores, Inc. All rights reserved. I bought 8 pieces of greenery for a bouquet, I always tend to over buy.
Extremely rude service. We received a puzzle as a Christmas gift. There is no form on the website to return items.
See detailed Hobby Lobby customer service rankings, employee comments and much more from our sister site. Get the latest on trends, deals and promotions. Hobby Lobby received their merchandise back and plus kept the money from purchase! After looking into it everyone give it 1 star.. Join our email list to receive our Weekly Ad, special promotions, fun project ideas and store news. I attempted to return a faux flower garland and 3 separate stems yesterday to the store in Vernon Hills, IL. Had to open it obviously to check it out and it doesnt work. For questions or concerns regarding recent orders or product availability, please contact us. The nearest Hobby Lobby is an hour away, and I'm afraid if I go there they will still not help me. We tried to return this machine broken right out of the box (we had it for 2 days) and were told by store managers at the Stockton and Lodi CA locations that their policy did not apply to cricut product (while that is not in their written policy nor is it posted anywhere or even mentioned to you during the purchase), while they said the opposite during the purchase. but in this case feel as Customer should be able to return to a local store. And the woman at the register was incredibly rude, she said "are these even ours?" Can I exchange an item without an original receipt? Again, silly me.. did not even think to read their return policy!
This covers Mothers day Fathers Day Easter Memorial etc.. Will never order On Line from them again. Thought I would be okay bringing back some items that did not work with receipts but yet could not get refunded or exchanged because I had wrote a check and drove a ways not very happy at all but yet they would refund an item I brought back with no receipt? How many of their products come from Communist China, a militant, atheist dictatorship? It is handwritten. I made a purchase on 9/25/20, paid in cash, had to return the item on 9/26/20, and they only gave me $6.37, instead of $6.39. I had taken it out of the packaging when I was trying it out but was careful not to damage the packaging or the item. And its missing a vinyl piece for a project because the previous owner probably already used it! The employee treated me like a criminal for walking in carrying it. Has to go back on the original charge card. 50 characters remaining, 255 characters maximum It was not what she wanted. cricut air explore machines lilac accessories die cut crafts hobby lobby scrapbook paper supplies
About 4 hours later as my husband was fertilizing the backyard he backed into it. When I got them home and went to put them in the canisters the glitter started to fall off in chunks on my fingers.
Last time I checked, it is legal for me to smoke if I so choose. BUT they will not let me return mine because they don't have any more of this particular tree and they will not give me back my money. cricut explore air lilac carrying compatible maker purple bag They commit fraud daily and steal from their customers. My first and only purchase from Holly Lobby will most certainly be my last! As the cashier was going thru the merchandise a checking off the items She notices the dates on them and sarcastically tells me that they can't take the items back because of the 90 day policy. NO monthly membership fees. Im contacting an! 25 characters remaining. I purchased a set of colored pencils from the Virginia Beach Hobby Lobby 11 days ago. I had it one week. It's hard to prove it on both ends.
Were sorry! No one is responding to the emails I have sent. All we wanted was an even exchange. I am so disappointed to discover that Hobby Lobby will not accept a sewing machine back if you have opened the box.