The rooms were massive. Breakfast fee: between MXN 320 and MXN 320 for adults, MXN 320 and MXN 320 for children (approximately), Late check-out is available for a fee (subject to availability, amount varies). The nearest airport is Cozumel International, 51 miles from Copal Tulum Hotel, and the property offers a paid airport shuttle service. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Amazing staff and the grounds are beautiful the food is off the charts. You can rent bicycles and electric scooters to move comfortably around the area. Please note that all Special Requests are subject to availability and additional charges may apply. It was so peaceful, and you really feel the Mayan and eco/friendly vibe. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. SEARCH AVAILABILITY, Leave us your email and an agent will offer you the best option according to your search. Send me emails with travel deals, special offers, and other information. By subscribing to our newsletter, you will be the first to get our latest news and promotions. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). Airport (CUN): 111-min drive, 75.4 mi/121.3 km. I also loved the view from our room. The units come with tiled floors and feature a fully equipped kitchen with a fridge, a dining area, a flat-screen TV with satellite channels, and a private bathroom with shower and a hairdryer. Off-site Free self parking is available onsite. Tulum National Park is within a mile (2 km) of Copal Tulum Hotel, and other popular attractions like Tulum Mayan Ruins are within a few miles (5 km). tulum mexico We had a private room on the 4th floor, with our own pool. Driving? This property accepts credit cards, debit cards, and cash. Very far from everything. Absolutely beautiful, We really had to follow things up - seemed a bit unorganized. Thanks.

Only place to buy food/drinks is an overpriced ($7 CAD beers) restaurant with no real set hours. We hope you come back soon!! We requested early check-in but our room was not available for almost two hours past check-in time. Certain requests may come with additional charges. One of my favorite parts aboutthe room was the bathroom storage. KAYAK scours the web for all room deals available at Copal Tulum Hotel in Tulum and lets you compare them to find the best rate for your stay. if you are thinking of visiting and you are bold enough , I believe everyone would benefit and save a little from renting a car or ATV/ scooter to get around, the bulk of our money went to transportation (a group of 4) Other than that, I wouldnt change it for the world! Maximum period that can be booked is 30 days. Your dates seem to be a bit off. We will work hard to change this feeling. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Copal Tulum Hotel that suits you best. Reception personnel on the phone a lot. The preferred airport is Cancun Intl. Other amenities at this luxury hotel include free WiFi in public areas, express check-in, and express check-out. We chose this hotel because of the lap pool. The hotel is super new so everything feels very clean and modern. Was amazing. Personal protective equipment, including masks, will be available to guests. The hotel did not have any extra blanket for my other guest and he has to wrapped himself in three towels on the couch because the room was freezing. They dont have the restaurant menu in the rooms. Cooked-to-order breakfast is served daily from 7:30 AM to 11:30 AM for a fee. Cancellation and prepayment policies vary according to accommodations type. Additional charge, Dry cleaning This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). Calle Ixchel sn, 77760 Tulum, Quintana Roo, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property. Wouldnt stay unless you have a rental car. Missing tvs , felt discriminated.

Availability confirmation and instant booking. Additional charge, Walking tours Copal Tulum Hotel has a garden and sun terrace, which can be enjoyed by guests if the weather permits. There are 2 restaurants on property, we almost never wanted to leave the hotel lol. I would've liked more pillows (at least two) on the bed. Security staff is super sweet. Aeropuerto de Playa del Carmen airport and Copal Villa Tulum are separated by 20 km distance. The first stop on a Tulum fashion itinerary is GITANO. They were doing some construction/renovations on our floor but were barely noticed, it was so quite and our rooms were beautiful. Dear Ana, we are very sorry to hear about your experience. Offering excellence, attention and surprising our guests is not just a promise, it is our vocation and obsession 24/7, Book any of our apartments and experience the life like as if you live there, Rumba Hospitality arises with the purpuse of satisfying expectation of the most demanding guests Read more, Copyright 2022COPAL TULUM HOTEL OLA171024CI5, The first stop on a Tulum fashion itinerary is, Our high-tech bikes will never have a flat tire or chain problem. Online booking The Healing Spot is the hotel's spa and services include prenatal massages, hot stone massages, couples treatments, and aromatherapy. Additional charge, Fitness center, Air conditioning, Smoke-free property, Elevator, VIP room facilities, Family rooms. The staff that showed us to our room , offered their whats app contacts to assist with all questions, Paco was hands on with this he was really nice! Fees and deposits might not include tax and are subject to change. Layout 2 bedrooms, kitchen, living room, sitting area, and private bathroom, Beds 1 King Bed, 2 Twin Beds and 1 King Sofa Bed, Extra beds Free cribs/infant beds available on request, Layout 3 bedrooms, living room, sitting area, and private bathroom, Beds 1 King Bed, 4 Twin Beds and 1 King Sofa Bed, Layout Separate bedroom, kitchen, living room, sitting area, and private bathroom, Layout Separate bedroom, living room, sitting area, and private bathroom, Layout 2 bedrooms, kitchen, sitting area, and private bathroom, Layout 2 bedrooms, living room, sitting area, and private bathroom, Layout 4 bedrooms, living room, sitting area, and private bathroom, Beds 2 King Beds, 4 Twin Beds and 1 King Sofa Bed, Dear Isabel, we are very sorry that you did not feel a good welcome from us. You will need a car, taxi or bicycle to get to a restaurant or beach as the hotel is in an area of hotels in the jungle. Copal Tulum Hotel. We deal with people, not races. No coffee except for at the said restaurant. The front desk was always responsive, gave us amazing recommendations, and setup a taxi for us each time we left the hotel.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. A continental breakfast is provided daily. Additional charge, Wine/Champagne Memory foam beds with premium linens and down comforter, Smart TV with satellite service and Netflix, Treatments for athletes and expecting mothers, Tulum National Park: 3-min drive, 1.1 mi/1.7 km, Dos Aguas Park: 8-min drive, 1.4 mi/2.3 km, Las Palmas Public Beach: 8-min drive, 2.9 mi/4.7 km, Cenote Crystal: 8-min drive, 3.3 mi/5.3 km, Playa Paraiso: 9-min drive, 3.3 mi/5.2 km, Cenote Calavera: 10-min drive, 2.5 mi/4 km, Playa Ruinas: 13-min drive, 4.4 mi/7.1 km, LabnaHa Ecopark Adventures: 17-min drive, 8.7 mi/14 km, Ven a la Luz Sculpture: 18-min drive, 4.6 mi/7.5 km, Tulum Mayan Ruins: 18-min drive, 4 mi/6.4 km, Kaan Luum Lagoon: 18-min drive, 7.5 mi/12.1 km, Cenote Manat: 20-min drive, 7.4 mi/11.8 km. Free! ALDEA ZAMA, Zama, 77760 Tulum, Mexico. Charges may apply. Including the new Gitano Beach Club concept and its encounter with the sea, its boho tipis and its open kitchen of ceviches and tacos. They were so knowledgeable about everything. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Additional charge, Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Safe, Swimming pool, Swimming pool, Fitness classes, Yoga classes, Fitness, Full-body massage, Hand massage, Head massage, Couples' massage, Foot massage, Neck massage, Back massage, Spa/Wellness packages, Spa lounge/Relaxation area, Spa facilities, Body scrub, Body treatments, Manicure, Facial treatments, Beauty services, Beach chairs/Loungers, Shallow end, Pool with view, Infinity pool, Rooftop pool, Open-air bath, Outdoor pool (year-round), Outdoor pool, Massage Memory foam beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Pool access available from 7:00 AM to 9:00 PM. We need both a check-in and a check-out date to check availability. Other than that, everything was okay, A perfect experience, you will not be disappointed, Calle Ixchel sn During times of uncertainty, we recommend booking an option with free cancellation. Charges for extra guests may apply and vary depending on the property's policy. If you dont book a flexible rate, you may not be entitled to a refund. EVERYTHING LOCATION IS PRIME STAFF IS WONDERFUL FACILITY IS SPECTACULAR IT WAS THE BEST HOME AWAY FROM HOME! Renting a bike and cycling around is easy. Yes, Copal Tulum Hotel has a pool onsite. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO). We thought there would be a small bar for a cocktail in the afternoon or evening - but there wasnt. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:30 AM to 11:30 AM. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. Very nice design of hotel overall. We have created an exclusive collaboration for our guests with the most iconic and glamorous group in Tulum. QROO. Tulum Every room features a free wireless internet, air conditioner and a kitchenette. Copal Villa offers Villa, Deluxe King Room and Classic Quadruple Room to choose from. Special requests are subject to availability at the time of check-in and can't be guaranteed. On our last day there was no power and they did not even give us free water. There are many amenities for couples at this hotel, including in-room massages and access to a chef as well as 2 outdoor pools. Would definitely stay here again. Contactless check-in and contactless check-out are available. Passion embodies our profession, as it places the customer at the center of our attention. You can dine in the gastronomic restaurant, offering specialities of local cuisine. Copal is where you need to go for the luxury view and near the tulum strip not to far from it definitely recommend it, the room was much smaller than described on the pictures. Guests of Copal Villa can park their vehicles at a free car park which is placed onsite.

Off-site Search for Copal Tulum Hotel discounts in Tulum with KAYAK. No, this hotel doesn't feature connecting guestrooms. Was told that breakfast included but was not when we get to the breakfast place. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url A hammock swing hangs over the pool so I would catch it with my hand on every lap however. We will take into account each and every one of your comments to try to improve and offer the best possible service. Please do a partial refund since we did not get the room that we booked. It is too far from the beach and restaurants for us. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Dear Anthony thank you so much for your understanding and for enjoy until the end your holidays. at your booking and enjoy this incredible discount. Our high-tech bikes will never have a flat tire or chain problem. | FROM 32,00 (USD $) Book here and avoid any surprises at your arrival to Copal Tulum Hotel. oaxaca Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Our stay was AMAZING. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. We leave you an email: paola@rumbahospitality.com, By Amy Knoles Marie, from Castaic on Jun 5, 2022. Dolphinaris Riviera Maya Park is less than 2.2 km away.

We are very pleased to have surprised you with the quality of the fish at both Kokoro, our Japanese restaurant, and Rumba, our more casual option. Nothing promised was given , staff was rude. It was our luxury home away from home and we couldn't have had a better stay. For the price and long stay could have had more special treatment. I booked room with multiple beds, but only got one king bed. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Experience a sexual reconnection, live the experience of a temazcal, accompanied by a spiritual guide, discover our signature massages, our cocoa facials or a romantic moment during a private massage for couples. Two restaurants, the sushi restaurant has some of the best sushi Ive ever had, and the restaurant downstairs has an amazing grilled whole fish! That means that you can always find a great deal for Copal Tulum Hotel. For more details, look at the cancellation policy on Orbitz. Beautiful jungle views. If you would be so kind as to tell us exactly what happened, we would be very grateful. Some units have a seating area and/or a balcony. Yes, self parking is offered for free at the hotel. The property itself is so good for photo opps. If your plans change, you can cancel free of charge until free cancellation expires. Copal's location is a perfect halfway mark between Tulum Town (which is perfect for getting a nice reasonably priced lunch) and Tulum beach/nightlife so you get the best of both worlds. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. 2 outdoor swimming pools are on site, and the hotel also has a 24-hour fitness center. Yes, Copal Tulum Hotel offers free Wi-Fi. Km 85 Carr. Enhanced food service safety measures are in place. COMFORT & PRIVACY IN A UNIQUE NATURAL ENVIRONMENT Guests can enjoy Restaurante paamul located in proximity to the property.Copal Villa also has a private swimming pool. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Additional charge, Spa Check-in time is 3:00 PM and check-out time is 12:00 PM at Copal Tulum Hotel. Yes, every guestroom at Copal Tulum Hotel comes with a deck with some featuring garden views. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Room wasnt ready until 6:30. Nice rooftop pool and ground level pool. Find a cancellation policy that works for you. The staff were pleasant and helpful if you ask for something. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%. Please inform Copal Tulum Hotel of your expected arrival time in advance. Just ask for a clean glass at reception. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO). Special requests are subject to availability at the time of check-in. An outdoor space in a 100% natural environment to connect your body, mind and soul using ancient techniques. They have so many different settings to take great pictures with lots of greenery. Guests are expected to arrive to Copal Villa for check-in around 14:00. Best price guaranteed We are especially pleased that you rate our team so highly, as they are our greatest treasure. The property comprises 10 rooms. Both of the rooms we had smelled very strongly of must/mould. With a stay at Copal Tulum Hotel in Tulum, you'll be a 3-minute drive from Tulum National Park and 9 minutes from Playa Paraiso. It has been a real pleasure to have you with us. Guests must contact the property in advance for check-in instructions. Reservations need to be made in advance for massage services and spa treatments. Copal Tulum Hotel provides free cancellation on some room rates. All rights reserved. Additional charge, Private check-in/out, Concierge, Baggage storage, Tour desk, Express check-in/out, Kids' TV channels, Babysitting/Child services