If this keeps on I don't see how they are going to survive amongst their competitors.
Would give 0 stars if I could. Some popular services for pool & hot tub service include: What are people saying about pool & hot tub service services near 14975 Lincoln Ave, Dolton, IL 60419?
And then it started leaking so we went to return it and we had to wait a long time and also they made us tell our story with my video proof of the noise and everything to 5 different workers just for the last two to tell us that there is nothing they can do and that because they have a 7 day return on appliances or it has to not be used or in original packaging!!!
cyclonic cleaner
When they unloaded 168 $2000 garage door off they proceeded to walk on boxes as they unloaded so upon opening they were badly bowed and had scratches in paint.
I asked the young tall ** guy in the department, and although he was polite and tried to help, all he did was the same thing I could have done, read and examined all the products to see what the labels said!
For the sake of your sanity do not shop at Menards, specifically the one in Warren, Michigan.
So my jaw hits the ground and I go out to Port Huron.
Managers. These guys wanted me to take the roof off and bring back the panels for inspection instead of looking at the ** pictures on my phone.
Avoid this company like the plague. Seriously, NOT ONE!
It's a 20 acre lot, front of the lot nearest the road has a wetland section and the back in regular land. At the time, the fact that the date promised was more than 90 days beyond the purchase date was not an issue.
I went to get a new one and that one cracked too.
Unfortunately, the items keep getting poorer in quality and the people working there know nothing about what they are selling or what is in their store.
Therefore it is not actually that size. I usually go to Menards Men Falls, Wisc. We made several calls to Menards to no avail. I am a contractor and meet new people every day and you can be sure that every chance I get I will tell my tale! I brought them both back and they would only give me store credit, no refund. Issue #1 - Well the self tapping screws were garbage, every one of them, couldn't penetrate the steel.
We thought HD was bad.
Upon arriving I could not find them and went to the desk and they called someone to come help me. Ebony did some checking and said the price that rang up must be correct and I explained again that I just spoke to Tyler less than 5 minutes ago and asked her to contact him to verify.
The female that I asked for help used every excuse to not help me, ranging from "it's not my dept."
We opted to use the one in Washington.
I did go back to the paint department at the end of my journey, I saw a few garage floor epoxy kits on clearance for a very nice price, so I picked up two of them.
If ya want ya can return it or exchange it." Roof came in around October. We have now totally lost it.
I am not sure I will ever get my money credited back.
As one could imagine, I will be spending a lot of money but definitely NOT with Menards.
Now the latest excuse is that MasterCraft (the manufacturer) have run out of raw material. This time we ask them for delivery however only 6 are delivered.
Purchased a special order speckled roof, matching cap, and paid the extra money for the matching color of the speckled self tapping screws Port Huron Michigan.
Had them delivered. first since they always have what I need in basic hardware. Deliver was short by ALL of the actual small lumber (only $5000 worth of material) had to set up for the next day.
Regardless I had to still put them up cause I was out of time.
After several emails to customer service I am told it is made to fit into a catch basin with an 18 X 18 opening.
This was done and a replacement was provided.
Additionally, garage door openers did not include extensions needed for the doors. I can count on 1 hand how many reviews I have left for a business but this one was so shocking, I just needed to take the time to share my experience.
GET YOUR STUFF TOGETHER!! So my better half piped up and asked for a manager.
FAQ. We ordered all our house interior doors at Menards on 5/19.
After reading the reviews, I now know why they sent the wrong. Sign up to receive our free weekly newsletter.
After multiple emails with customer service (JOKE), they admitted they sent the wrong part (No Kidding) then they sent me a FEDEX return label and charged me for it, they also charged me a "restocking fee" leaving me with $27 out the $69 originally spent on Menards product.
15'*30' structure with a 5 pitch roof, 6" overhang on the left and right side and zero overhang toward both gables. She simply responded "he must be new and not know what he is doing because they rang up at $59.99" and she stood there almost waiting to see what my reaction would be or if I would purchase them anyways.
They are holding to the 90-day refund policy. kem chlorine lb pool tabs tex tek tablets chlorinating inch
What is most frustrating and infuriating is the total lack of responsibility, accountability or any remorse from managers or asst.
Now I ask the clerk if he is kidding, he says no his manager has made this a requirement.
He finally assured us that all doors would arrive by 6/15. pool liquid chlorine shock gallon pro hypochlorite sodium grade
Had I known that this could be fixed by painting I would have done that.
I don't need that garbage, I won't tolerate it, and I certainly will NEVER EVER shop there or recommend anyone shop there.
I said, "It's not on the receipt and two of your employees here said 30 days We just drove home and back again to clear this up based on your employees' direction."
The door traps so much heat in summer (and winter) that the molding on my steel door window has warped in 6 months and the paint has faded (see picture). Kudos to Menards! But the cashier turned to chat with the other cashier. I not only won't be buying anything else that is Patriot Lighting, I won't be going to Menards anymore. Filled out accident report and they refused to pay the measly $200 it would have cost to fix Gonna lose a lot more than that because my family and I refuse to shop there anymore!!!
This profile has not been claimed by the company. I'm sticking to Lowe's. I purchased a toilet there in March 2017, had it installed in August 2017 and by January 2018 the toilets porcelain had worn off in numerous places in the bowl.
And we walked out. We purchased a power washer.
We were happy and said, "Wow that never happens to us."
Other than the ** guy, heavier ** guy (both of whom I initiated the conversation) and the cashier, probably 15-20+ employees walked right past me for well over an hour. We have absolutely no recourse but to grin and bear it.
16 7/8 X 16 7/8.
I just bought products at Menards. Great value - Easily found a game for $4 there and it was $8 at Walmart. Door construction is also very poor.
Sales manager don't know whats happening in receiving and the manager has no grip over anything.
This was in mid-July. The location has 3 creeks flowing through it, with muddy, hilly terrain, with a 15' wide trail going back 1500'. The store employees claim they also dont have direct phone contact with the main office either!). Second load came with garage doors, but not enough soffit pieces or enough shingles. I am an Architect and it's normal that there maybe a day or 2 day or even a week delay but I have yet to see such gross delays. 9 panels and some were dent gouges like from a machine, cause it was repetitive. All Rights Reserved. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Since this is lighting, I don't feel safe putting any of these lights in my home.
Builder had to order shingles locally at additional expense to us.
I sure wished I would have read some reviews before ordering anything at Menards.
Disgusting!!! No one to help me, middle of the woods, and now I'm super pressed for time because in a week there's suppose to be snow and a major temp drop.
See reviews below to learn more or submit your own review.
A kid visiting my house yelled in pain when she tried to open the door. Nobody could definitively tell us the status of the doors.
Had I known that not only could Menards NOT DELIVER on their promise but that they did not have the courtesy to notify me of that BEFORE THE 90 DAYS, I would have indeed requested a refund within the deadline. It was 15 trips.
I will NEVER spend another dollar in that store and have already told numerous friends and contractor contacts about my experience.
Most stores have management, (loosely used term) that is filled by people that are too young to know of or understand what good customer service is. I called Menards to find out where to take them to be fixed. Won't be going back there.".
Who does that?!
Surprise surprise. I now have to boycott.
He used exclamation point and was rude.
I have exhausted myself trying to get somebody to help me but nobody will.
So I had to run out and get a special drill bit and drill every hole. When I asked if they would price match it the lady at customer service was rude and I sat in line for twenty minutes while other customers sat in line as well!
Cashiers act like they are in high school. The product is poor, like sawdust.
Figured Menards would give me some matching paint and it was covered under warranty.
1st and last time with Menards. I was at Menards in Traverse City, MI yesterday and worked with an associate named Liz in the kitchen cupboard section.
Menards told me to submit an installation Complaint Form to their corporate office.
So I asked for a manager and he replied, "Sorry no price adjustment Andrew."
It might look nice, but something about it is junk and will cost more than its worth down the line. She was a delight She took all the time I needed and helped me on the computer to do a layout of a booth you think cabinets. She was very informed and very patient. We recently purchased $1,600 of deck railings, which were not in inventory, so we were forced to order them online in the store.
Next I go online, find the Menards guest service email and write this all up nicely Monday comes and I get a one liner that said, "Sir just return or exchange the item." MENARDS IS RAN BY THIEVES AND HATE AMERICA.
Well after standing there in line for 30 minutes, I get someone and end up asking for the manager, because it was obvious he was clueless.
Still didn't received it and they charge $89.00 for delivery, I call on 25th July to dispatcher co-ordinator and the guy said, "Your order is set up for delivery on 27th July before 5:00 pm," but I didn't received on 27th July, I call to find out, they said it's not set up for delivery on 27th July and now they set up for 30th July for delivery so let see, but VERY BAD CUSTOMER SERVICE, NEVER GOING TO BUY ANYTHING FROM MENARDS.
Would give 0 stars if I could. Some popular services for pool & hot tub service include: What are people saying about pool & hot tub service services near 14975 Lincoln Ave, Dolton, IL 60419?
And then it started leaking so we went to return it and we had to wait a long time and also they made us tell our story with my video proof of the noise and everything to 5 different workers just for the last two to tell us that there is nothing they can do and that because they have a 7 day return on appliances or it has to not be used or in original packaging!!!
cyclonic cleaner
When they unloaded 168 $2000 garage door off they proceeded to walk on boxes as they unloaded so upon opening they were badly bowed and had scratches in paint.
I asked the young tall ** guy in the department, and although he was polite and tried to help, all he did was the same thing I could have done, read and examined all the products to see what the labels said!
For the sake of your sanity do not shop at Menards, specifically the one in Warren, Michigan.
So my jaw hits the ground and I go out to Port Huron.
Managers. These guys wanted me to take the roof off and bring back the panels for inspection instead of looking at the ** pictures on my phone.
Avoid this company like the plague. Seriously, NOT ONE!
It's a 20 acre lot, front of the lot nearest the road has a wetland section and the back in regular land. At the time, the fact that the date promised was more than 90 days beyond the purchase date was not an issue.
I went to get a new one and that one cracked too.
Unfortunately, the items keep getting poorer in quality and the people working there know nothing about what they are selling or what is in their store.
Therefore it is not actually that size. I usually go to Menards Men Falls, Wisc. We made several calls to Menards to no avail. I am a contractor and meet new people every day and you can be sure that every chance I get I will tell my tale! I brought them both back and they would only give me store credit, no refund. Issue #1 - Well the self tapping screws were garbage, every one of them, couldn't penetrate the steel.
We thought HD was bad.
Upon arriving I could not find them and went to the desk and they called someone to come help me. Ebony did some checking and said the price that rang up must be correct and I explained again that I just spoke to Tyler less than 5 minutes ago and asked her to contact him to verify.
The female that I asked for help used every excuse to not help me, ranging from "it's not my dept."
We opted to use the one in Washington.
I did go back to the paint department at the end of my journey, I saw a few garage floor epoxy kits on clearance for a very nice price, so I picked up two of them.
If ya want ya can return it or exchange it." Roof came in around October. We have now totally lost it.
I am not sure I will ever get my money credited back.
As one could imagine, I will be spending a lot of money but definitely NOT with Menards.
Now the latest excuse is that MasterCraft (the manufacturer) have run out of raw material. This time we ask them for delivery however only 6 are delivered.
Purchased a special order speckled roof, matching cap, and paid the extra money for the matching color of the speckled self tapping screws Port Huron Michigan.
Had them delivered. first since they always have what I need in basic hardware. Deliver was short by ALL of the actual small lumber (only $5000 worth of material) had to set up for the next day.
Regardless I had to still put them up cause I was out of time.
After several emails to customer service I am told it is made to fit into a catch basin with an 18 X 18 opening.
This was done and a replacement was provided.
Additionally, garage door openers did not include extensions needed for the doors. I can count on 1 hand how many reviews I have left for a business but this one was so shocking, I just needed to take the time to share my experience.
GET YOUR STUFF TOGETHER!! So my better half piped up and asked for a manager.
FAQ. We ordered all our house interior doors at Menards on 5/19.
After reading the reviews, I now know why they sent the wrong. Sign up to receive our free weekly newsletter.
After multiple emails with customer service (JOKE), they admitted they sent the wrong part (No Kidding) then they sent me a FEDEX return label and charged me for it, they also charged me a "restocking fee" leaving me with $27 out the $69 originally spent on Menards product.
15'*30' structure with a 5 pitch roof, 6" overhang on the left and right side and zero overhang toward both gables. She simply responded "he must be new and not know what he is doing because they rang up at $59.99" and she stood there almost waiting to see what my reaction would be or if I would purchase them anyways.
They are holding to the 90-day refund policy. kem chlorine lb pool tabs tex tek tablets chlorinating inch
What is most frustrating and infuriating is the total lack of responsibility, accountability or any remorse from managers or asst.
Now I ask the clerk if he is kidding, he says no his manager has made this a requirement.
He finally assured us that all doors would arrive by 6/15. pool liquid chlorine shock gallon pro hypochlorite sodium grade
Had I known that this could be fixed by painting I would have done that.
I don't need that garbage, I won't tolerate it, and I certainly will NEVER EVER shop there or recommend anyone shop there.
I said, "It's not on the receipt and two of your employees here said 30 days We just drove home and back again to clear this up based on your employees' direction."
The door traps so much heat in summer (and winter) that the molding on my steel door window has warped in 6 months and the paint has faded (see picture). Kudos to Menards! But the cashier turned to chat with the other cashier. I not only won't be buying anything else that is Patriot Lighting, I won't be going to Menards anymore. Filled out accident report and they refused to pay the measly $200 it would have cost to fix Gonna lose a lot more than that because my family and I refuse to shop there anymore!!!
This profile has not been claimed by the company. I'm sticking to Lowe's. I purchased a toilet there in March 2017, had it installed in August 2017 and by January 2018 the toilets porcelain had worn off in numerous places in the bowl.
And we walked out. We purchased a power washer.
We were happy and said, "Wow that never happens to us."
Other than the ** guy, heavier ** guy (both of whom I initiated the conversation) and the cashier, probably 15-20+ employees walked right past me for well over an hour. We have absolutely no recourse but to grin and bear it.
16 7/8 X 16 7/8.
I just bought products at Menards. Great value - Easily found a game for $4 there and it was $8 at Walmart. Door construction is also very poor.
Sales manager don't know whats happening in receiving and the manager has no grip over anything.
This was in mid-July. The location has 3 creeks flowing through it, with muddy, hilly terrain, with a 15' wide trail going back 1500'. The store employees claim they also dont have direct phone contact with the main office either!). Second load came with garage doors, but not enough soffit pieces or enough shingles. I am an Architect and it's normal that there maybe a day or 2 day or even a week delay but I have yet to see such gross delays. 9 panels and some were dent gouges like from a machine, cause it was repetitive. All Rights Reserved. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Since this is lighting, I don't feel safe putting any of these lights in my home.
Builder had to order shingles locally at additional expense to us.
I sure wished I would have read some reviews before ordering anything at Menards.
Disgusting!!! No one to help me, middle of the woods, and now I'm super pressed for time because in a week there's suppose to be snow and a major temp drop.
See reviews below to learn more or submit your own review.
A kid visiting my house yelled in pain when she tried to open the door. Nobody could definitively tell us the status of the doors.
Had I known that not only could Menards NOT DELIVER on their promise but that they did not have the courtesy to notify me of that BEFORE THE 90 DAYS, I would have indeed requested a refund within the deadline. It was 15 trips.
I will NEVER spend another dollar in that store and have already told numerous friends and contractor contacts about my experience.
Most stores have management, (loosely used term) that is filled by people that are too young to know of or understand what good customer service is. I called Menards to find out where to take them to be fixed. Won't be going back there.".
Who does that?!
Surprise surprise. I now have to boycott.
He used exclamation point and was rude.
I have exhausted myself trying to get somebody to help me but nobody will.
So I had to run out and get a special drill bit and drill every hole. When I asked if they would price match it the lady at customer service was rude and I sat in line for twenty minutes while other customers sat in line as well!
Cashiers act like they are in high school. The product is poor, like sawdust.
Figured Menards would give me some matching paint and it was covered under warranty.
1st and last time with Menards. I was at Menards in Traverse City, MI yesterday and worked with an associate named Liz in the kitchen cupboard section.
Menards told me to submit an installation Complaint Form to their corporate office.
So I asked for a manager and he replied, "Sorry no price adjustment Andrew."
It might look nice, but something about it is junk and will cost more than its worth down the line. She was a delight She took all the time I needed and helped me on the computer to do a layout of a booth you think cabinets. She was very informed and very patient. We recently purchased $1,600 of deck railings, which were not in inventory, so we were forced to order them online in the store.
Next I go online, find the Menards guest service email and write this all up nicely Monday comes and I get a one liner that said, "Sir just return or exchange the item." MENARDS IS RAN BY THIEVES AND HATE AMERICA.
Well after standing there in line for 30 minutes, I get someone and end up asking for the manager, because it was obvious he was clueless.
Still didn't received it and they charge $89.00 for delivery, I call on 25th July to dispatcher co-ordinator and the guy said, "Your order is set up for delivery on 27th July before 5:00 pm," but I didn't received on 27th July, I call to find out, they said it's not set up for delivery on 27th July and now they set up for 30th July for delivery so let see, but VERY BAD CUSTOMER SERVICE, NEVER GOING TO BUY ANYTHING FROM MENARDS.